Need a hand with SHA7N? Reach the team directly, or scan the questions below — most answers are already here.
We read every message Saturday to Thursday and aim to reply within one business day.
The honest version. If something here doesn't answer your question, support is a message away.
Drivers and trucks are allocated a few hours before each shipment's scheduled dispatch time — not locked to a single load days in advance. That keeps capacity efficient while still guaranteeing a truck is assigned and ready by pickup.
GPS is buffered locally on the driver's device and replayed once signal returns. The shipper's app shows last-known position with a delay marker — no false silences, no fake updates.
Earnings batch into weekly cycles. Drivers choose FIB, Hawala, or cash. Payouts are admin-authorized and delivered when promised — not "next week, inshallah".
Yes — natively, RTL end-to-end. Receipts, notifications, and support all switch with your language. English is there too if you prefer.
Email info@sha7n.app for general questions or dev@sha7n.app for technical issues. We read every message Saturday to Thursday and aim to reply within one business day.
SHA7N operates across Baghdad, Mosul, Kirkuk, Erbil, Sulaymaniyah, and Duhok, with hauls moving along the corridors that connect them. New cities are added as coverage grows.
In the app, open the Account tab → Personal Information, tap the three-dots (⋮) menu at the top and choose Delete Account, then enter your password to confirm. Deletion runs on a 7-day grace period — log back in within those 7 days to cancel and keep your account. After that it's permanent: your personal data is removed and you lose access to your history. You'll need a zero wallet balance and no active orders or shipments first — the app flags anything blocking it. Can't reach the app? Email info@sha7n.app with the subject "Delete My Account" and we'll handle the request.